Privacy Policy

1. Introduction

PhoneFindr (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address and password when you create an account.
• Usage Data: Phone numbers you submit for location requests, search history, and interaction data.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Payment Information: Billing details processed securely through our third-party payment providers. We do not store your full credit card number.
• Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze usage patterns.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services.
• Process your location requests and deliver results.
• Process transactions and send billing confirmations.
• Communicate with you about updates, security alerts, and support.
• Monitor and analyze usage trends to improve our platform.
• Detect, prevent, and address fraud or technical issues.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, analytics, and infrastructure.
• Legal Obligations: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting our support team. Location request data is automatically purged after 90 days.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request data portability.
• Object to or restrict certain processing activities.
• Lodge a complaint with a supervisory authority.

8. International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@phonefindr.io.